Our vehicles are embedded with a lot of technological elements - which my team and I are attempting to humanise and make inclusive. This is done by orchestrating all vehicular/service interactions whether it’s via visuals, light, sound, haptics into something meaningful - which we hope positively impacts adoption & continual use in busy cities.
1. Working with research teams, investigating how vans are used and setting the tone of what the van should feel like, with design principles and mindsets that need to be considered - for industrial design and engineering.
2. Designing signature Arrival experiences and orchestrating all the multi-modal interactions with the touch-points used by companies/drivers/fleet personnel (eg. Locking/charging etc with light/sound/haptic feedback).
3. Validating/iterating prototypes of designed interactions - on bucks or beta/gamma vehicles. Making sure human feedback is taken into account in every stage of technological development .
4. Working closely with engineering teams to make our thinking real and manufacturable - taking into consideration cost and tech constraints.
From bucks to beta/gamma vehicles, going right into production - our aim is to make commercial drivers’ lives a little bit better & stress free, as they undergo long and hard hours doing their jobs. One small step to electrifying all commercial vehicles!!
My team and I made sure our technology and services are human centric & inclusive - through research and constant prototyping/validation with users of our vehicles.